And now, in the wake of the Live Nation merger, many in the concert industry are worried that Ticketmaster might be more interested in promoting its own artists and venues than in selling tickets for rival acts. This has unleashed a new scramble for alternatives. In offices around the US, startups staffed with veteran ticketing executives and backed with millions of dollars in venture capital are working to find new ways to sell seats to fans.
Many in the music business hope that, with lower fees and more ingenuity, some of these companies might be able to pry business away from the behemoth. But Ticketmaster didn't come to rule an industry by suffering interlopers. Over the past 30 years, the company has killed or eaten nearly every competitor: Ticketron, TicketWeb, TicketsNow, Paciolan, and Musictoday. And a potent combination of top artists, venues, and long-term ticketing deals makes Ticketmaster one Goliath well positioned to crush a whole army of Davids.
The duo originally set out to design a ticket-selling program that would outperform a small, regional company called Select-A-Seat, which served the university's theater. They succeeded—so much so that the pair soon took aim at a loftier competitor: Ticketron, then the dominant ticket seller in the concert business.
So Gadwa and Leffler simply out-programmed Ticketron, creating software that would allow their limited computers to behave like the more expensive systems, letting operators log in to the system at the same time. It took more than smart code, however, to turn Ticketmaster into one of the world's most powerful entertainment companies. It took the arrival in of a new leader—Fred Rosen, a fast-talking lawyer and amateur comedian who had a profound realization: Ticketing isn't about the bands or the fans.
It's about the venues. He would increase service fees and split the money with whoever housed a concert or sporting event. Everybody signed up and Ticketron was quickly decimated.
In , it surrendered. This system continued for three decades. The underlying technology barely changed, however, even when it expanded in the s to accommodate the Internet. Few computer systems can handle the strain of , Madonna fans all attempting to buy tickets seconds after the seats hit the market—not to mention withstand repeated attacks by bots trying to scoop up tickets for resale.
But despite being the product of what even Ticketmaster executives acknowledge is 30 years of patches and workarounds, the company's system is almost supernaturally reliable. Rapino enlisted the help of an experienced German ticket specialist called CTS Eventim to build a new system, but the plan crumbled almost immediately. When a Phish reunion tour went on sale in January , the new Live Nation Ticketing couldn't manage 10 million Phishheads simultaneously vying for , tickets.
The following data may be used to track you across apps and websites owned by other companies:. The following data may be collected and linked to your identity:. The following data may be collected but it is not linked to your identity:. Privacy practices may vary, for example, based on the features you use or your age. Learn More. With Family Sharing set up, up to six family members can use this app. App Store Preview. Screenshots iPhone iPad. Description Ticketmaster gives you access to millions of live events and makes it easy to buy, sell, and get in - so you can get on with making memories that last.
Oct 14, Version Ratings and Reviews. App Privacy. Information Seller Ticketmaster L. Size Category Entertainment. To order tickets by phone, please call Ticketmaster National Sales at Skip to main content.
Top Suggestions. Error: we could not find this location. Please check your entry city name only or zip code or click the "See All Cities" link below. We found multiple results matching " keyword. Learn more Learn more. Reserve America acquired Corporate ticketing operations in Norway launch through acquisition of Billettservice Ticketing operations established in Latin America Chile, Argentina and Brazil.
Ticketmaster tickets the Manchester Commonwealth Games Ticket Service Nederland acquired for event ticketing in the Netherlands Acquisition of BILLETnet expands ticketing operations to Denmark Word verification added to online transactions to prevent automated access Season ticket holder resale and forwarding services debut for Columbus Blue Jackets.
Emma Ticketmaster established in China through acquisition of Emma Entertainment Majority interest acquired in echomusic Arsenal FC appoint TM UK as their official resale provider Strategic investment with iLike integrates ticketing with social networking More than two million free iTunes songs given to Ticketmaster. Ticketmaster appointed official ticketing services provider for the London Olympic Games and Paralympic Games Ticketmaster surpasses sales of one million paperless tickets.
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